FAQ

To cancel your Facetune subscription or free trial:

If subscribed through web:

• Go to your Facetune Account Dashboard and log in.
• From there, you can view, manage, change, or cancel your subscription directly in your browser.

For Google Play Store:

• Open Google Play on your Android device
• Navigate to your subscriptions
• Select the Facetune subscription
• Tap to cancel and follow the instructions

For App Store:

• Open iPhone/iPad Settings
• Tap your name / Apple account
• Tap Subscriptions
• Find and tap the Facetune subscription
• Cancel the subscription

Note: Deleting the app will not cancel your subscription.

The refund process depends on where you made the purchase:

1. App Store purchases: Contact Apple Support directly

2. Google Play Store:

• Visit pay.google.com
• Click Menu (three-line icon)
• Go to "Activity" and find your purchase
• Take a screenshot of the receipt and send it to Lightricks support

3. Website purchases: Fill out this contact form

For assistance, email [email protected] with your receipt, charge screenshot, signup email, and transaction details.

Yes, Facetune is free to download from both the App Store and Google Play Store.

It's a freemium app, meaning you can use and save edits made with free tools at no cost—but there’s a weekly limit.

To unlock unlimited saves and access to premium (VIP) tools, you’ll need a subscription.

Facetune offers several subscription options including Monthly, Quarterly & Yearly options:

Exact prices may vary, so check the app for current rates.

Yes, Facetune offers a one-time purchase option for lifetime access to VIP features.

You can contact Facetune customer service:

‍

1. Through the app (Settings > Contact us)
2. Through this form: https://www.facetuneapp.com/contact-us
3. ‍Through an email to [email protected]

Yes, Facetune offers a subscription that unlocks premium features. VIP is available as monthly, quarterly, yearly, or lifetime subscriptions. For current pricing, please check the app or Facetune website.

To log in to your Facetune account:

1. Open the Facetune app
2. Tap on the menu in the top right corner
3. Click Sign In
4. Follow the prompts to complete the login process (be sure to use the same email or sign in method you used to register)

‍

You can find Facetune's privacy policy here. It outlines how we collect, use, and protect your personal information.

Facetune is primarily a mobile app available for iOS and Android devices. Remember to check the app or official website for the most up-to-date information on features and pricing.

No, Facetune Mod APKs are not safe. They often contain malware, steal your personal data and pose serious security risks to your device. Always use the official Facetune website or app stores.

No, Facetune doesn’t store your photos on its servers or in the cloud.
‍

• Projects are saved only on your device, not linked to your account.
• If you switch devices, your edits won’t carry over.
• Edits are saved to your gallery when exported.
• You can delete saved projects anytime in the app.

Your content stays private and local to your device.

Make sure your photo is clear, well-lit, and shows your entire face. If it still isn’t detected:
‍

• Try restarting the app or updating to the latest version
• Crop the photo slightly to bring your face more into focus

This can help the app recognize and lock onto your face more accurately.

Facetune doesn’t currently support copying edits between photos, but you can manually apply the same tools and settings.

You’ll need a subscription to save photos or videos without a watermark.

We occasionally offer special promotions or trials. Keep an eye on our official app and website for the latest offers.

No, Facetune is a legitimate photo editing app developed by Lightricks, a reputable technology company. We have millions of satisfied users worldwide, transparent pricing, and clear terms of service.